top of page
If you have any questions or concerns, we are here to help! Reach out to our customer care team at 281-993-4154 or send us an email at info@houseofkb.com. We are committed to providing excellent support for all your inquiries.
FAQ
How do I track my order?
We understand the importance of tracking your order. Once your order is confirmed, you will receive a tracking link via email to monitor the status of your delivery.
What are your delivery options?
We offer standard and express delivery options. Standard delivery takes 3-5 business days, while express delivery arrives within 1-2 business days.
How do I return an item?
Our returns policy allows for easy returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached.
How can I contact your couriers?
Our couriers can be contacted directly through the tracking link provided in your shipping confirmation email. For any additional assistance, feel free to reach out to our customer care team.
Do you provide international delivery?
Yes, we offer international delivery to several countries. You can select your preferred international shipping option during checkout.
What is your returns policy?
All sales are final - Store Credit Only!!
We want you to love your purchase! While we don't offer refunds, we're happy to provide store credit for returns, so you can find something that's just right for you!
bottom of page